3 Easy Ways to Improve Freelancer Relationships

May 29, 2019
3 Easy Ways to Improve Freelancer Relationships
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Google and Amazon may be able to offer top salaries and equity packages to attract talent, but your business can offer a perk that might be even more enticing. Autonomy and self-determination are incredibly desired among independent workers, who are often willing to trade employment security for greater control and flexibility.
3 Easy Ways to Improve Freelancer Relationships

Google and Amazon may be able to offer top salaries and equity packages to attract talent, but your business can offer a perk that might be even more enticing. Autonomy and self-determination are incredibly desired among independent workers, who are often willing to trade employment security for greater control and flexibility.

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Google and Amazon may be able to offer top salaries and equity packages to attract talent, but your business can offer a perk that might be even more enticing. Autonomy and self-determination are incredibly desired among independent workers, who are often willing to trade employment security for greater control and flexibility.

The increased specialization of jobs and corporate transition to a more agile workforce has paid off well for top talent. These contractors are in demand and often command a premium among their full-time counterparts. The secret to successfully engaging this sought after group is to carefully define outcomes rather than protocols, and allow freelancers the freedom to get there on their own. This is the exact opposite of a more traditional management style which may focus on standardized processes.

3 Easy Ways to Improve Freelancer Relationships

Google and Amazon may be able to offer top salaries and equity packages to attract talent, but your business can offer a perk that might be even more enticing. Autonomy and self-determination are incredibly desired among independent workers, who are often willing to trade employment security for greater control and flexibility.

1. Find a Good Fit
Securing talent remains one of the most difficult hurdles to clear. Although online talent databases have deepened the talent pool, finding an applicant who has both the right skills and culture fit is both a science and art. We advise seeking referrals from trusted sources such as colleagues or industry peers that can help you fulfill a role and might better represent a company fit. If that’s not possible, we recommend seeking out applicants in a professional and timely manner on the platforms below:

Dribble – One of the top online community for designers
Behance – Adobe’s site for freelance designers
Stack Overflow – One of the leading Q&A community websites for developer. A great place to post developer jobs and connect with active, dedicated users.
Github – This leading software versioning providers also hosts great community forum that will bring you recommendations for the most talented developers on the market.
ProFinder – LinkedIn’s sister site for connecting with local freelancers and team projects.
Indeed – A popular job board for remote workers all over the planet. Employers tend to offer higher quality jobs and the sites charges no fees or commissions.
Skip the Drive – Telecommuting job database, specializing in business, accounting, web development, human resources, customer service, engineering, and more.

2. Set Expectations
Successful project managers prioritize clear communications from the start, both in budget and deliverables. Although freelancers will apply their expertise to the formulation of project details, they work best when starting from a written brief that lays out essential details like deliverables, goals, target audiences or branding guidelines.

The success of the project largely depends upon the quality of the initial brief. The more planning you put in on the front end, the fewer changes you will need when time is short and budget is tight. Whether your freelancers are paid by the hour or a project-based fee, they should not be wasting their creative time dealing with sloppy mistakes or miscommunication.

3. Reduce Friction When Paying Freelancers
After project completion, payment processing can be frustrating for freelancers. Both domestic and international payments can generate unexpected delays. Extra charges for wire transfers or currency conversion can impact company budgets or the freelancer’s experience. In order to retain a positive relationship with top talent, a business must extend their professionalism in interactions all the way through to final payment posting.

Be sure that all freelancers have been fully on-boarded in your payment system long before project completion. This way, you’ll be able to smooth out any payment transfer roadblocks and clearly communicate with the freelancer about when payments should be available. The success of your next freelance project can depend on it.

Other best practices to follow when working with freelancers:

  • Ask freelancers what they hope to get out of the project to better align both parties’ objectives
  • Allow for enough time to adequately on-board and debrief freelancers.
  • On bigger projects, prepare a contract or statement of work to protect both parties.
  • Agree on a fair timeline for project updates (milestones).
  • Open up a dedicated communication channel for clarification and support.
  • Be mindful of revisions and stick to the agreed-upon rate for over and above rounds.
  • Review positives and negatives after the project conclusion with your freelancer so you can both improve before the next job.

 

Tyler Dlugolecki

Content Manager at Shortlist